What does the term "multi-chromatic" mean?

Multi-chromatic is a term used to describe the varied light and dark streaking on certain composite decking. By adding different colors at precise moments during the manufacturing process, we are able to create a more nuanced color palette on a single board – something you might also call multi-dimensional color.

How do I remove the label adhesive from my Fiberon deck Boards?

When you remove the labels that come standard on our deck boards, there may be some adhesive left behind. We recommend WD40, denatured alcohol or PVC pipe cleaning liquid as the most effective means of removing this adhesive. Traditional deck cleaner or power washing may not remove the adhesive completely.

I accidentally chipped a piece of my deck board. Is there a way to repair it?

While Fiberon decking is resilient, some outside sources can damage it. Certain minor issues can be fixed with a brass bristle brush or heat gun. Or, since Horizon Decking is reversible, you may opt to remove the chipped board, flip it over, and re-install it.

If you’re not sure what the best course of action is for your particular situation, we recommend contacting our Technical Services staff via email.

What cleaner is best to use to keep my composite railing like new?

To clean your composite railing and maintain its like-new appearance, we recommend using Fantastik®, Mr. Clean® Magic Erasers or DeckMax PVC Revitalizing Wipes.

What can I use to melt ice and snow on my deck without damaging it?

The best thing for removing ice and snow is a calcium chloride-based “ice-melt” or rock salt. If you’re unsure about what type of ice-melt you’re looking for, search for a product that has the phrases, “safe for concrete”, “safe for flagstone”, and “will not kill grass” in its description. Do not use ice melt with an added colorant. The dyes can stain your composite decking. Never use sand on Fiberon Decking. Sand abrasion can grind into the decking and permanently damage the surface.

Do Fiberon deck boards meet California fire code requirements for WUI (wildland urban interface) zones?

Fiberon offers both a PVC deck board and a capped composite deck board that have been tested and approved for use in Wildland Urban Interface (WUI) zones.

Paramount PVC Decking meets the requirements of the CA SFM 12-7A-4, Part A and Part B, B Class Burning Brand, for use in all Wildland Urban Interface (WUI) zones. (Flame Spread Index 30 Class B with 3/16 in. edge-to-edge spacing).
OFSM Listing Number: 8110-2045:0008

Fiberon ProTect Advantage FR composite decking meets the requirements of the CA SFM 12-7A-4, Part A, for use in all WUI zones (Flame Spread Index Class C with a maximum of 3/16 in. edge-to-edge spacing).
OFSM Listing Number: 8110-2045:0009

These products were tested in accordance with the requirements defined in the 2010 California Building Code, Chapter 7A (CSFM 12-7A-4), Materials and Construction Methods for Exterior Wildfire Exposure - Decking.

To search listings at the Office of the California State Fire Marshal, visit: http://osfm.fire.ca.gov/licensinglistings/licenselisting_bml_searchcotest.php

How do I initiate a warranty claim?

Fiberon decking and railing is protected by best-in-the-business warranties. However, if you ever need to initiate a warranty claim, please follow these simple steps:

• Complete this form and have ready the following documentation:
  • Proof(s) of purchase, detailing lengths and quantities, from the retailer where the material was purchased. Please note: We CANNOT accept a contractor bill/invoice or credit card statement as proof of purchase.
  • Detailed photos of the material in question, including ones that show how the material was installed. Also, please include at least one photo taken from a distance that shows the entire deck project from the ground level up.

Your claim will be evaluated upon receipt of all the above requested information. Keep in mind that we may request additional information and/or photographs at a later date.

Can I power wash Fiberon Decking products?

Skilled professionals may use a pressure washer with wide fan tips, at low pressures under 3,000 psi and at safe distances, 10" above deck. In the wrong hands, your composite deck could be damaged. Exercise extreme caution. Improper use could lead to damage of the surface, and void your warranty coverage.

What makes Fiberon Decking and Railing safe for my home?

Fiberon products are urea formaldehyde-free and manufactured without toxic chemicals. Products installed according to our manufacturer's instructions and local building codes provide sturdy decking and surrounds that do not splinter, crack or decay, protecting workers and users from potential injuries.

How do Fiberon products produce less waste during installation?

Fiberon products provide unique features that help contractors reduce waste by up to 15 percent per job. Grooved and square edge boards come in a variety of lengths so contractors will have to cut fewer boards to fit, creating less scrap. Boards that are reversible have usable surfaces on both sides. This reduces the number of cuts needed, thereby eliminating waste.

Can I put Fiberon Decking over a concrete patio?

Yes, you can put Fiberon decking over a concrete patio in two ways. One is a sleeper system that allows the joists to be installed directly on a solid sub-structure. For non-sleeper applications, make sure there is adequate ventilation and a minimum of 1.4” (4 cm) between the joists and the ground. See instruction requirements for each type of installation.

Sleeper Installation

Minimum joist height is 1.5 inches (4 cm), installed level, in direction of water runoff and directly to a solid sub-structure. Create adequate ventilation for the deck by widening side-to-side spacing between boards to ¼ inch (6 cm) with a maximum of 3/8 inch (9.5 mm) gap. The deck design must allow unrestricted air flow under the deck at the open joist ends for ventilation and drainage. Get sleeper installation tips. Read the blog article for more details

Non-Sleeper Installation

Make sure there is adequate and unobstructed air flow under 50% of the deck. Allow a minimum of 1.5 inches (4 cm) between bottom of joist and the ground. Water must be able to flow away from under the deck. Improve drainage or grade flat areas where standing water may gather. Do not install decking directly to an existing or solid surface. Get complete installation instructions.

How much ventilation is required under a deck?

It is very important that there be adequate and unobstructed air flow under the deck to prevent excessive water absorption. Improve drainage or grade flat areas where standing water may gather. For decks with limited ventilation, six inches of clear ventilation is required.

Will heat from cooking grills or fire pits harm Fiberon Decking?

Fire features and fire pits are increasingly popular in outdoor living environments. Fire can damage many building products, including Fiberon decking. Improperly installed fire features and fire pits can cause damage to the surface of Fiberon decking via direct exposure to the flame or excessive radiated heat. Proper caution should be taken when designing, installing and using these features to ensure damage does not result.

What if my decking gets scratched?

In the same way that wood decking materials can get marred or gouged, the surface of composite decking can also be scratched. Horizon Decking and ProTect Advantage are the Fiberon products most resistant to scratches. If scratches do occur, we recommend allowing normal wear marks to disappear gradually.

Will salt water hurt Fiberon products?

Salt water splash has not been found to be detrimental.

Are Fiberon products slippery when wet?

Slip resistance testing under ASTM methods conducted by Fiberon on Fiberon manufactured capped decking products met or exceeded the recommendations of OSHA. An average of both dry and wet conditions was used in the testing evaluation and resulted in coefficient of friction (COF) averages of .50 or higher. All capped decking products manufactured by Fiberon have a micro-texture pattern in the surface embossing to increase slip resistance. Fiberon Paramount Decking has a high slip resistance when tested according to ASTM F 1679 with a dry/wet rating of .85/.82.

Although there are specified ASTM methods of measuring slip resistance, there is currently no building code requirement for minimum slip resistance. Methods used to test the relationship of the foot to the surface material measure the slip resistance to lateral movement caused by contact between two surfaces. Slip-resistance tests that are correctly performed under different consensus standards may produce different results. Variables that affect slip resistance include, shoe tread, stride, speed of stride, debris on surface, amount of moisture present and weight.

What is a multi-chromatic surface?

Unlike other decking boards that use shadows from embossed or molded surfaces, Fiberon products are developed with a proprietary process that injects more vibrant hues into the board to create the rich, natural color variation found in real wood such as cedar, redwood, and ipe.

Do Fiberon products require water sealing?

No. Fiberon products require only periodic cleaning with soap and water. Deck sealants are not required or recommended.

What is the significance of using HDPE to make Fiberon decking?

High Density Polyethylene (HDPE) provides superior physical and mechanical performance as compared to mixed density resins. HDPE resins are typically found in more rigid products like drinking cups and food packaging. The use of HDPE results in a decking board that is stiffer, more durable and much harder than other decks made with inferior grades of plastic.

How can I prevent mold from growing on my deck?

To minimize mold on the decking, clean the deck as often as needed but at least twice each year. Climate conditions vary in different regions of the country and may necessitate more periodic cleaning. In some situations, you may need to repeat the cleaning process multiple times until you are no longer able to see any “shadows” of the spots on your deck while it is wet. You would also want to apply a mold inhibitor to retard future growth. Once the decking has been thoroughly cleaned, you will need to maintain it in much the same way you would adhere to a cleaning schedule for any other significant item in or around your home.

What products do you recommended for removing mold from a deck?

Fiberon recommends the following two products:

• 30 Seconds® Outdoor Cleaner
• 30 Seconds® Spray and Walk Away
When used in combination, these two products provide a “one-two” punch to help control mold and mildew. Both are heavy duty, mildly alkaline, chlorinated mold and mildew removers/cleaners that are biodegradable once rinsed into the soil. Both have been tested and perform very well in removing mold and mildew and retarding its return on our uncapped composite decking. Consumers can find these products on the manufacturer’s website, at most Home Depot® locations, and through www.homedepot.com. They are also available at most Walmart® stores and Ace® Hardware locations.

Can I power-wash my deck if there is mold present?

No. Power-washing will only worsen the mold problem. The pressure of the power washer actually pushes the mold further down into the pores of the material. We DO NOT recommend power washing the decking while mold or mildew is present. If a pressure washer has been used, we recommend at least two applications of cleaner to ensure that the roots of the mold are thoroughly neutralized. A pressure washer can also, if used improperly, damage the deck surface. We recommend exercising extreme caution when using a pressure washer for deck cleaning. Remember to keep the tip at least 12 inches from the deck surface to prevent damage.

What makes one Fiberon deck board different from the others?

We organize our decking lines into Good/Better/Best categories. Every Fiberon deck board offers lasting durability, easy maintenance, and a great warranty. The big differences come down to the aesthetics (the color, streaking, and grain patterns); the cap layer (the protective cover that provides stain and fade resistance, among other things); and the price. Watch this short video which explains the unique properties of each line.

Can I install Fiberon decking with another manufacturer’s hidden deck fasteners?

Only Fiberon Phantom hidden deck fasteners are recommended for use when installing Fiberon decking. (Note: hidden fasteners will only work with grooved edge boards, not square end boards.) Using another manufacturer’s product will void your warranty, and may result in an unsatisfactory installation. Trex Universal Clips, for example, do not hold the boards securely during thermal expansion and contraction caused by temperature swings. Consequently, you could experience significant end-gapping issues.

Always read and follow Fiberon decking installation instructions to ensure correct installation and keep your warranty coverage intact.

What is picture-framing a deck?

“Picture-framing” refers to putting a border around the edge of a deck or porch. On a composite deck or porch, picture frames are constructed using square-edge boards and mitered corners to ensure a clean, finished look.

Among the reasons to consider a picture frame:

• It heightens visual interest. Most contractors will use one color for the deck’s interior and then a contrasting shade for the picture frame. This enhances the custom look of the space and creates a border that really pops.
• It creates a polished look. Framing with a square-edge board will cover the exposed ends of interior boards as well as hide the edge on grooved decking that is used with hidden fastening systems.
• It highlights deck stairs and edges, visually reminding guests to watch their footing. That’s a smart, easy way to enhance safety on your space. One thing to consider: Darker picture frames are easier to see during the day; however, lighter picture frames are often easier to discern in the evening – especially if you don’t have riser lights on stairs.

Picture-framing is also effective for defining specific zones on your deck, such as the dining area, as well as highlighting special features like a fire pit.

One final tip: Be sure that the width of the picture frame is in correct proportion to the size of the overall deck. If you’re working with a large space, you may want to create a wider, two-board-width picture frame. If the deck is smaller, stick to one board width.

Can Fiberon Decking be installed over existing joists and framing?

Yes, Fiberon Decking can be installed over an existing substructure if the following conditions are met:

1. The existing framework must be free of any damage or decay; i.e., in good, workable condition (consider having the space assessed by a licensed deck inspector)
2. The joists must be spaced correctly
3. There must be adequate cross ventilation and unobstructed airflow under 50% of the deck. Allow a minimum of 1.5 inches (4 cm) between bottom of joist and the ground. Water must be able to flow away from under the deck. Improve drainage or grade flat areas where standing water may gather, and do not install decking directly to an existing or solid surface.

Can Fiberon products be used for any part of the decking substructure, frame or joists?

Fiberon composite decking has many outstanding qualities; however, it is simply too flexible for use as a structural component of a deck. When installing Fiberon decking, please follow all installation guidelines and local building codes.

How do I replace a deck board?

Deck Board Replacement:

1. Make two parallel cuts down the center of the board to be replaced. Remove the center section from the board (fig.1).

2. Remove the remaining two pieces from the tabs of the corresponding hidden fasteners.

3. With a reciprocating saw, remove the tabs on the fasteners which have the screw showing (fig. 1a).

4. Position the new deck board onto the remaining tabs (fig. 2).

5. Ensuring a consistent 3/16” gap between boards, predrill a 1/8” hole along the unfastened edge at every support joist.

6. Secure the board by fastening a #10 x 2-1/4” long stainless steel deck screw in each pre-drilled hole.

What are fascia and riser boards and how do I install them?

Fascia and riser boards are thinner and wider versions of deck boards that serve as a non-structural covering for rim joists, stair risers, and stringers. They are sometimes referred to as “skirts” or “trim” boards.

Because fascia and riser boards are thin, Fiberon recommends installing them using 2.5" #8 or #10 stainless steel or composite screws installed flush to the board surface. We do NOT recommend using Cortex face fasteners because there is simply not enough material available for the screw to be properly seated.

Here are the steps to follow when installing fascia and risers:

• Fascia: Install screws at a maximum 12-inch interval, with three screws across the face at each interval.
• Risers: Install screws at a maximum of 12-inch interval, with two screws across the face at each interval.
• In addition, when installing Paramount PVC fascia, apply a zigzag bead of high-quality exterior adhesive to the entire length of the back (the smooth side). Be sure the adhesive is applied within 2 inches of the edges and ends.
• Do not over-tighten screws. Buckling or cracking could result.
• Do not install screws within 1.5 inches of board end or within 1 inch of board side as immediate or eventual cracking could result.
• When installing in temperatures of 50°F (10°C) of higher, install with 1/8 inch (3mm) spacing between the edges and ends.
• For temperatures below 50°F (10°C), install with 3/16 inch (5mm) spacing between edges and ends.

What are the differences between Symmetry and Horizon decking?

Both collections feature the same PermaTech® cap layer for stain and fade resistance and durable composite construction; however, each has its own distinct look.

Symmetry has a matte finish and subtle multi-tonal streaking. Offered in four earthy colors (Burnt Umber, Cinnabar, Graphite, and Warm Sienna), Symmetry delivers a rich, understated look. Horizon has a more traditional finish and dramatic multi-tonal streaking. Choose from Ipe, Rosewood, Castle Gray, and Tudor Brown.

How do I remove tree sap from my decking?

Because tree sap is especially sticky, neither ordinary deck cleaners nor power washing will work. We recommend using WD40 to remove the sap. Be sure to follow all manufacturer’s instructions carefully. Please note that WD40 also is effective in removing the labels that are found on the boards when they arrive at the job site.

How do I remove the label adhesive from my Fiberon deck Boards?

When you remove the labels that come standard on our deck boards, there may be some adhesive left behind. We recommend WD40, denatured alcohol or PVC pipe cleaning liquid as the most effective means of removing this adhesive. Traditional deck cleaner or power washing may not remove the adhesive completely.

I accidentally chipped a piece of my deck board. Is there a way to repair it?

While Fiberon decking is resilient, some outside sources can damage it. Certain minor issues can be fixed with a soft bristle brush or heat gun – this is not a guaranteed fix. Or, since Concordia PE composite decking is reversible, you may opt to remove the chipped / scratched board, flip it over and re-install it.

If you’re not sure what the best course of action is for your particular situation, we recommend contacting our Technical Services staff via email.

Tools needed:

Heat gun

Heat-resistant gloves

Soft bristle brush (not recommended for Concordia Symmetry Collection, Sanctuary or Good Life decking.)

Heat Gun Method

Make sure deck is clean and dry. Begin heating of the deck using a heat gun set to 900 degrees Fahrenheit, working in small sections if it is a larger area affected. Keep the gun at least one inch away from the deck surface and keep the gun in motion over the area to prevent overheating of the surface in any one area. 

If you overheat the surface, it can lead to scorching, bubbling or blistering of the polyethylene capping. You will start to see the surface scratch fade visually from the deck surface. When the scratches begin to fade, back the heat gun away to prevent from overheating the area. Return the heat source if no further fading is seen.

Using a heat gun may result in a sheen over the repair site. This should dull down over time.

Soft Bristle Brush Method

Using a soft bristle brush in the direction of the grain is a safer way to go. Start with light pressure and increase as needed, keeping in mind that getting too aggressive can give the area a burnished sheen at the repair site. This should dull down over time.

Attention:

• Overly aggressive continuous brushing will result in a sheen with any of our products. This will be more noticeable on darker colored decking. With weathering, the sheen will diminish over time.
• With the heat gun, extreme care must be taken to ensure the surface doesn’t get too hot, or all small details will be smoothed out. Practicing on scraps or in an inconspicuous area is highly recommended.
• If there are gouges that go below the capping into the core of the material, the heat gun can help with the appearance around the gouge but the core will still be visible. 

What cleaner is best to use to keep my composite railing like new?

To clean your composite railing and maintain its like-new appearance, we recommend using Fantastik®, Mr. Clean® Magic Erasers or DeckMax PVC Revitalizing Wipes.

How much gap should I leave for expansion or contraction when installing?

As temperatures fluctuate, composite deck boards will naturally experience thermal expansion and contraction. That’s why the board ends should never be installed tight against one another. There should always be a slight gap. How much of a gap? That will depend upon air temperature at the time of installation 

For areas that are subject to significant temperature swings, we recommend installing your deck boards using surface fasteners. First, ensure that the deck boards are aligned properly. Then, install a fastener in the middle of each board length to prevent shifting during thermal expansion and contraction.

What can I use to melt ice and snow on my deck without damaging it?

The best thing for removing ice and snow is a calcium chloride-based “ice-melt” or rock salt. If you’re unsure about what type of ice-melt you’re looking for, search for a product that has the phrases, “safe for concrete”, “safe for flagstone”, and “will not kill grass” in its description. Do not use ice melt with an added colorant. The dyes can stain your composite decking. Never use sand on Fiberon Decking. Sand abrasion can grind into the decking and permanently damage the surface.

How do I remove tree sap from my decking?

Because tree sap is especially sticky, neither ordinary deck cleaners nor power washing will work. We recommend using WD40 to remove the sap. Be sure to follow all manufacturer’s instructions carefully. Please note that WD40 also is effective in removing the labels that are found on the boards when they arrive at the job site.

How do I remove the label adhesive from my Fiberon deck Boards?

When you remove the labels that come standard on our deck boards, there may be some adhesive left behind. We recommend WD40, denatured alcohol or PVC pipe cleaning liquid as the most effective means of removing this adhesive. Traditional deck cleaner or power washing may not remove the adhesive completely.

Can I use hidden fasteners on Paramount decking?

Paramount Decking is available in both square edge and grooved deck boards. The following are approved fastening systems for Paramount Decking, a capped cellular PVC deck board.

Hidden Face Fastening and Face Fastening Installations – Square Edge Boards

Fiberon Cortex Screws are the only approved hidden face fasteners recommended for Paramount decking. Fiberon Cortex screws are available in all colors of Paramount Decking. For non-hidden face fastener installations, approved surface fastening is accomplished with a minimum #8 x 2 ½” composite deck screw with an ACQ corrosion-resistant coating or stainless steel. For all face fastening installations, install perpendicular to the deck surface, not at an angle. Position screws no closer than 1/2" from board edges or board ends, using two screws in every joist.

Hidden Fastening Installations – Grooved Boards

Fiberon recommends the Tiger Claw TC-G® hidden fastener in combination with Fiberon Cortex Fasteners as the only approved system for installing hidden fasteners in grooved Fiberon Paramount deck boards.

Tiger Claw TC-G Hidden Fasteners

The TC-G side hidden fastener installed with an impact-driver creates a tighter connection to the joist, alleviating potential sound caused by the boards moving against the joist. Maximum residential joist spacing is 16” on-center for perpendicular-to-joist applications. With all side hidden fasteners, use a minimum of one Cortex surface hidden fastener positioned in the center of each board to mitigate potential sound and to ensure the boards stay positioned during normal thermal expansion and contraction of the deck boards.

Other Considerations

• Spacing the deck joists at 12’” on-center will increase stiffness and mitigate sound potential. Maximum residential joist spacing is 16” on-center for perpendicular-to-joist applications.
• Self-adhesive Joist Tape: Regardless of the method of fastening, using self-adhesive joist tape will help reduce potential sound caused by boards moving against the joist, and is designed to protect the joists from premature weather-related deterioration.

Do Fiberon deck boards meet California fire code requirements for WUI (wildland urban interface) zones?

Fiberon offers both a PVC deck board and a capped composite deck board that have been tested and approved for use in Wildland Urban Interface (WUI) zones.

Paramount PVC Decking meets the requirements of the CA SFM 12-7A-4, Part A for use in all Wildland Urban Interface (WUI) zones. (Flame Spread Index 25 Class A with 3/16 in. edge-to-edge spacing). OFSM Listing Number: 8110-2045:0008

These products were tested in accordance with the requirements defined in the 2010 California Building Code, Chapter 7A (CSFM 12-7A-4), Materials and Construction Methods for Exterior Wildfire Exposure - Decking.

To search listings at the Office of the California State Fire Marshal, visit: https://osfm.fire.ca.gov/divisions/fire-engineering-and-investigations/building-materials-listing/bml-search-building-materials-listing/

What types of welcome or grill mats are recommended for Paramount Decking?

We recommend colorfast woven mats or polypropylene mats on Paramount Decking. Avoid the use of rubber, latex or vinyl products on Paramount Decking, as a reaction could occur resulting in discoloration under the rubber, latex or vinyl product.

How do I clean Paramount decking?

For general cleaning, use soap and water or mild household cleaners such as Simple Green, Krud Kutter Cleaner Degreaser. Follow the manufacturer's instructions and test in an inconspicuous area to make sure cleaner does not harm the decking surface.

How do I remove tree sap from my decking?

Because tree sap is especially sticky, neither ordinary deck cleaners nor power washing will work. We recommend using WD40 to remove the sap. Be sure to follow all manufacturer’s instructions carefully. Please note that WD40 also is effective in removing the labels that are found on the boards when they arrive at the job site.

How do I remove the label adhesive from my Fiberon deck Boards?

When you remove the labels that come standard on our deck boards, there may be some adhesive left behind. We recommend WD40, denatured alcohol or PVC pipe cleaning liquid as the most effective means of removing this adhesive. Traditional deck cleaner or power washing may not remove the adhesive completely.

​How does “micro-texturing” improve the look of Symmetry Decking?

Micro-texturing adds a realistic wood grain feel and look, providing the character of straight and tight grain patterns of flat sawn hardwoods.

​How do I clean Symmetry Decking?

For general cleaning, use soap and water or mild household cleaners.

​Why don’t I see a repeating pattern on Fiberon Concordia Symmetry Collection boards like I do with some other decking?

The Symmetry Collection is manufactured to have more random, natural graining than you’ll find with other deck boards. There are no visible repeats or easy-to-discern patterns.

How do I remove tree sap from my decking?

Because tree sap is especially sticky, neither ordinary deck cleaners nor power washing will work. We recommend using WD40 to remove the sap. Be sure to follow all manufacturer’s instructions carefully. Please note that WD40 also is effective in removing the labels that are found on the boards when they arrive at the job site.

How do I remove the label adhesive from my Fiberon deck Boards?

When you remove the labels that come standard on our deck boards, there may be some adhesive left behind. We recommend WD40, denatured alcohol or PVC pipe cleaning liquid as the most effective means of removing this adhesive. Traditional deck cleaner or power washing may not remove the adhesive completely.

I accidentally chipped a piece of my Horizon deck board. Can I repair it?

While Fiberon decking is resilient, some outside sources can damage it. Certain minor issues can be fixed with a brass bristle brush or heat gun. Or, since Horizon Decking and Symmetry Decking are reversible, you may opt to remove the chipped board, flip it over, and re-install it.

If you’re not sure what the best course of action is for your particular situation, we recommend contacting our Technical Services staff via email. Please enclose a photo of the damaged board, along with a note explaining what happened. Our email address is info@fiberondecking.com. We look forward to helping you.

How do I clean Concordia Decking Horizon Collection?

For general cleaning, use soap and water or mild household cleaners.

Is there a pattern repeat with Concordia Decking Horizon Collection?

There are four different grain patterns used with Horizon Collection. The patterns are different on the front and back of the boards, giving each piece a more natural look. Both the grain patterns and the color streaking repeat every 70 feet.

How do I remove tree sap from my decking?

Because tree sap is especially sticky, neither ordinary deck cleaners nor power washing will work. We recommend using WD40 to remove the sap. Be sure to follow all manufacturer’s instructions carefully. Please note that WD40 also is effective in removing the labels that are found on the boards when they arrive at the job site.

How do I remove the label adhesive from my Fiberon deck Boards?

When you remove the labels that come standard on our deck boards, there may be some adhesive left behind. We recommend WD40, denatured alcohol or PVC pipe cleaning liquid as the most effective means of removing this adhesive. Traditional deck cleaner or power washing may not remove the adhesive completely.

Do Fiberon deck boards meet California fire code requirements for WUI (wildland urban interface) zones?

Fiberon offers both a PVC deck board and a capped composite deck board that have been tested and approved for use in Wildland Urban Interface (WUI) zones.

Paramount PVC Decking meets the requirements of the CA SFM 12-7A-4, Part A and Part B, B Class Burning Brand, for use in all Wildland Urban Interface (WUI) zones. (Flame Spread Index 30 Class B with 3/16 in. edge-to-edge spacing).
OFSM Listing Number: 8110-2045:0008

Fiberon ProTect Advantage FR composite decking meets the requirements of the CA SFM 12-7A-4, Part A, for use in all WUI zones (Flame Spread Index Class C with a maximum of 3/16 in. edge-to-edge spacing).
OFSM Listing Number: 8110-2045:0009

These products were tested in accordance with the requirements defined in the 2010 California Building Code, Chapter 7A (CSFM 12-7A-4), Materials and Construction Methods for Exterior Wildfire Exposure - Decking.

To search listings at the Office of the California State Fire Marshal, visit: http://osfm.fire.ca.gov/licensinglistings/licenselisting_bml_searchcotest.php

What is the difference between ProTect Advantage Decking and Horizon Decking?

ProTect Advantage Decking is a covered on three sides with PermaTech and has more subtle color streaking versus the more dramatic color streaking of Horizon Decking. Horizon is covered with PermaTech on four sides and is a reversible board.

How do I clean ProTect Advantage Decking?

For general cleaning, use soap and water or mild household cleaners.

How do I remove tree sap from my decking?

Because tree sap is especially sticky, neither ordinary deck cleaners nor power washing will work. We recommend using WD40 to remove the sap. Be sure to follow all manufacturer’s instructions carefully. Please note that WD40 also is effective in removing the labels that are found on the boards when they arrive at the job site.

How do I remove the label adhesive from my Fiberon deck Boards?

When you remove the labels that come standard on our deck boards, there may be some adhesive left behind. We recommend WD40, denatured alcohol or PVC pipe cleaning liquid as the most effective means of removing this adhesive. Traditional deck cleaner or power washing may not remove the adhesive completely.

What is the difference between Sanctuary Decking and Horizon Decking?

Both the colors and grain patterns are different. Plus, Sanctuary is a three-sided capped board, whereas Horizon is capped on four sides and is reversible.

How do I clean Sanctuary Decking?

For general cleaning, use soap and water or mild household cleaners.

What’s the difference between original Good Life Weekender Collection and Escapes Collection?

Good Life Weekender Collection Decking in Cabin and Cottage resemble traditional painted deck boards. The colors are mono-chromatic, solid shades. The Good Life Escapes Collection Decking features subtle and dramatic streaks of color, giving the boards a look that mimics tropical hardwoods. All colors have the a protective outer layer on three sides and solid composite core.

What type of surface fasteners are recommended for Good Life Decking?

We recommend 2.5-inch #8 or #10 stainless steel or composite screws for surface-fastening Good Life Decking.

How do I remove tree sap from my decking?

Because tree sap is especially sticky, neither ordinary deck cleaners nor power washing will work. We recommend using WD40 to remove the sap. Be sure to follow all manufacturer’s instructions carefully. Please note that WD40 also is effective in removing the labels that are found on the boards when they arrive at the job site.

How do I remove the label adhesive from my Fiberon deck Boards?

When you remove the labels that come standard on our deck boards, there may be some adhesive left behind. We recommend WD40, denatured alcohol or PVC pipe cleaning liquid as the most effective means of removing this adhesive. Traditional deck cleaner or power washing may not remove the adhesive completely.

What makes Good Life Decking different from your other decking lines?

Good Life Decking has a scalloped bottom. All our other deck boards have a flat bottoms. The scalloped design requires less decking material. Consequently, the boards are priced comparably to pressure-treated lumber – making this a smart choice when budget is a top consideration. Like our other decking lines, Good Life is available in multi-chromatic and solid colors. There’s a durable cap layer for stain and fade resistance, and solid composite construction to prevent splintering, cracking, insect infestation, and decay.

How do I clean Good Life Decking?

For general cleaning, use soap and water or mild household cleaners.

Does Fiberon ArmorGuard fade or stain?

ArmorGuard is warranted for 25 years against fading and staining. See the 25-Year Stain and Fade Limited Warranty for complete details.

What sizes and lengths are available?

Fiberon ArmorGuard Deck boards are .093 in. x 5.25 in. Grooved(for hidden fastening) deck boards are available in 12, 16 and 20 ft. lengths. Square edge deck boards (for picture framing, stair treads and risers) are available in 8 and 20 ft. lengths. ArmorGuard Fascia boards are .75 in. x 11.25 in. and available in 8 and 12 ft. lengths.

What colors are available?

Subtly streaked color tones that emulate real hardwoods, Fiberon ArmorGuard Decking comes in four colors; Brazilian Walnut, Nantucket Gray, and Sandcastle.

What is the difference between ArmorGuard Decking and Horizon Decking?

ArmorGuard Decking is covered on three sides with PermaTech and has a scalloped bottom. ArmorGuard has more subtle colour streaking versus the more dramatic colour streaking of Horizon Decking. Horizon is covered with PermaTech on four sides and is a reversible board.

How do I clean ArmorGuard Decking?

For general cleaning, use soap and water or mild household cleaners.

How is Fiberon CountrySide Railing sold?

Fiberon CountrySide Railing is sold in sections. Each section includes the top and bottom rails, balusters, crush bocks and holders, and the mounting hardware.

Sections with the Beveled Baluster
Installed as either Line or Stair applications

• 6 ft. length for 36 in. rail height
• 6 ft. length for 42 in. rail height
• 8 ft. length for 36 in. rail height
• 8 ft. length for 42 in. rail height

Sections with Black Aluminum Balusters

• 6 ft. length for 36 in. rail height - line section
• 6 ft. length for 42 in. rail height - line section
• 6 ft. length for 36 in. rail height - stair section
• 6 ft. length for 42 in. rail height - stair section
• 8 ft. length for 36 in. rail height - line section
• 8 ft. length for 42 in. rail height - stair section
• 8 ft. length for 36 in. rail height - line section
• 8 ft. length for 42 in. rail height - stair section

There are three color options (Tranquil White, Serene Black, and Simply Brown) and two baluster options (beveled composite balusters or round black metal balusters).

How do I clean CountrySide Railing?

Use soap and water or mild household cleaners to clean your CountrySide Railing.

What baluster styles would work with HavenView CountrySide Railing?

CountrySide Railing has matching solid, beveled-edge square balusters and black aluminum balusters.

Can I paint CountrySide Railing?

You can paint CountrySide Railing; however, the durable PVC finish enables the railing to withstand the elements without ever needing paint. If you do decide to paint your railing, consult a paint specialist to ensure the proper paint is used.

Can I install CitySide Aluminum Railing between existing sleeved, pressure-treated posts in place of the aluminum flush mount posts?

In order to use an existing post rather than the recommended aluminum flush mount post, you must be able to do the following:

1. First, install the aluminum rail brackets to the post you want to use.

2. Next, shift/tilt back the post so that you can insert the railing into the aluminum rail brackets.

3. Finally, secure the posts firmly into place once the rails have been completely assembled.

If you can do all of this with your existing posts, then you are all set. Otherwise, you will not be able to install CitySide Aluminum Railing to these posts.

How do I remove a damaged deck board that was installed with Phantom hidden fasteners?

If a board is damaged and needs replacing, the method for removal will vary by fastener style.

• For Phantom Universal fasteners, simply reverse out the screw to remove the fastener, lift out the damaged board, replace with a new board, and re-fasten.
• For Phantom GT fasteners, do the following:
  • Make two parallel cuts down the middle of the damaged board and remove the center section.
  • Using a small pry bar, removed the two remaining decking pieces from the fastener prongs.
  • Use pliers to remove the prongs on the sides of the board on which the screw heads are now visible.
  • Position a new board carefully into place, and drive it onto the remaining prongs.
  • Set the board into the proper position and secure the lead edge with a finish screw or nail.

Are Fiberon fasteners compatible with other decking brands?

Fiberon Phantom universal plastic hidden fasteners are compatible with most leading decking brands. All other Fiberon fasteners are designed specifically for use with Fiberon decking products. In fact, using a non-approved fastener will void your warranty, so ensure you are using the right fastener prior to beginning your deck project.

What is the difference between Phantom Universal Hidden Fasteners and Phantom GT Hidden Fasteners?

Fiberon Phantom universal Fasteners are high-quality HDPE material with a carbon steel-coated screw that has been pre-inserted for faster, easier installations. The Phantom universal fastener provides superior lateral movement control when tested against the leading competitor’s plastic fastener. It installs with one touch and ensures consistent 3/16” gapping between boards. Plus, plastic fasteners are less expensive to manufacture than metal fasteners, so the cost savings is passed along to the customer.

The Fiberon Phantom GT Hidden Fastener is made from stainless steel with a corrosion-resistant coating. It has more “teeth” and dual limiting tabs to ensure consistent board spacing and eliminate the twisting that often occurs with single tab fasteners. The Phantom GT fastener is a good choice for contractors and DIYers who prefer a traditional metal fastener.

How many hidden deck fasteners will I need for my specific deck size?

Use the following chart to determine the number of Fiberon Phantom Universal or Phantom GT Hidden Fasteners you will need for these popular deck sizes.

Can Fiberon Phantom Hidden Deck Fasteners be used with decking other than Fiberon?

Phantom Fasteners are for use with most composite decking products. Non-grooved composite decking boards can be grooved** with a slot cutting bit to accommodate the Phantom Fastener. Recommended bits are:

• UFO, PN: The Groover
• Woodstock International, PN: DC1098
• Bosch, PN: 85530M
• Sears, PN: SPM215190769
• Sears, PN: SPM215190779
• Grizzly Industrial, PN: C1098

**Cutting grooves or slots into deck boards may void the manufacturer's warranty. Fiberon does not warrant or guarantee your warranty will remain valid.

What type of weather barrier should I use?

Fiberon recommends installing a highly UV-resistant rainscreen weather barrier with Wildwood composite cladding. Note that the air gap between the weather-resistive barrier and exterior cladding can be as narrow as 3/8 in. This will still enable drainage and drying. Consider using a dark-colored air barrier to conceal gapping.

What type of weather barrier should I use?

Fiberon recommends installing a highly UV-resistant rainscreen weather barrier with Fiberon Cladding. Note that the air gap between the weather-resistive barrier and exterior cladding can be as narrow as 3/8”. This will still enable drainage and drying.

What testing has Fiberon cladding passed?

Codes are constantly being updated and changed. For more information, contact our customer service reps.

Fiber Composites, LLC (dba Fiberon) is the first leading wood-alternative decking manufacturer to be issued both a Florida Product Approval number (#21959) and a Texas Department of Insurance Product Evaluation (TDI MC-18) for use of its products in rainscreen cladding applications. See all testing evaluations below:

• Performance Evaluation Report PER-17111
• Florida Product Approval Number #21959
  Meets Florida Building Code Test protocols for High Velocity Hurricane Zone (HVHZ)
  • TAS 201-94 Large and small missile test standard: Design Pressure +120.0/-120.0 psf
  • TAS 202-94 Uniform structural load standard: Design Pressure +120.0/-120.0 psf
  • TAS 203-94 Uniform cyclic pressure test standard: Design Pressure +120.0/-120.0 psf
• Texas Department of Insurance Product Evaluation (TDI-MC-18)
• NFPA 268 Standard Test Method for Determining Ignitability of Exterior Wall Assemblies Using a Radiant Heat Energy Source (PASSED)
• Approved for use in High Velocity Hurricane Zones (HVHZ)
• In TAS tests, Fiberon Wildwood composite cladding surpassed capabilities of fiber-cement and engineered wood claddings.

FLORIDA PRODUCT APPROVAL NUMBER

Set by the state of Florida for all construction trades. Products with this designation have been approved for use throughout Florida, including in Hurricane Zones. Specifiers should request the Product Approval page as evidence of approval. Once a product has been awarded a Florida product approval number, no state building commission can require additional testing, evaluation, or documentation. To learn more, visit https://www.floridabuilding.org

TEXAS DEPARTMENT OF INSURANCE PRODUCT EVALUATION

Approval means our product has been evaluated for compliance with the wind loads specified in the International Residential Code (IRC) and the International Building Code (IBC). To learn more, visit http://www.tdi.texas.gov

NFPA 268 Standard Test Method for Determining Ignitability of Exterior Wall Assemblies Using a Radiant Heat Energy Source. Used for code and other regulatory purposes, specification and design purposes, and research and development activities. Conducted under controlled laboratory conditions, this is a testing methodology to measure and describe the ignitability characteristics of exterior wall assemblies and their potential of contributing to fire growth. Fiberon cladding products meet the standard.

What is a rainscreen system?

Learn more about rainscreen systems by reading our detailed article: Rainscreens and moisture management – what you need to know.

What is Fiberon's expertise in composite cladding?

Fiberon has worked to advance the appearance and performance of composite building materials without sacrificing our commitment to sustainable, eco-friendly manufacturing. We have led the way with innovative solutions that have become industry standards:

• First molded and embossed solid, reversible wood-plastic composite (WPC) decking (1999).
• First WPC decking with comprehensive spectrum of performance additives (2004).
• First reversible, capped composite decking with multi-chromatic technology (Horizon, 2008).
• First stain and fade warranty on capped composites (2009).
• First cellular foam PVC decking with tropical, multi-chromatic technology (2013).
• First composite cladding warranted for rainscreen applications (Concordia, 2015).
• A high-performance, low-maintenance product created specifically for cladding and rainscreen applications (Wildwood, 2021).
• An exclusive cap layer that protects against fading and staining (PermaTech).

With its roots in decking applications, our composite cladding provides a level of durability, longevity and resistance to cracking, peeling and fading that other common cladding materials simply can’t match. Plus, Fiberon Wildwood composite cladding never needs staining, sealing, re-painting or refinishing, which significantly reduces long-term costs of ownership.

Does Fiberon provide a complete rainscreen system solution?

Fiberon offers a durable composite cladding that provides an elegant wood-like façade for a rainscreen application. Cladding is only one component within a rainscreen system.

Other elements include: weather-resistive barrier (rated for continuous UV exposure), furring material, and flashing at all penetration points and cladding transitions.

Note that the air gap between the weather-resistive barrier and exterior cladding can be as narrow as 3/8.” This will still enable drainage and drying.

Fiberon composite cladding is a smart choice for rainscreen applications because it is easy to source, install, and maintain; does not absorb water readily; and is available in a wide range of rich wood tones, each with multi-tonal streaking and authentic grain patterns.

Where can I find Fiberon Wildwood composite cladding?

Contact customer support for additional information on samples and obtaining Wildwood composite cladding for your project.

Why would I choose a decking product for a rainscreen application?

Fiberon composite boards have been tested and trusted by contractors for years. They have been designed and manufactured to withstand the rigors of regular foot traffic without sacrificing appearance or performance, so you can feel confident when specifying them for cladding projects.

Plus, unlike ordinary cladding options, Fiberon composite cladding won’t peel, split, crack, or rot. It’s dimensionally stable, easy to install, and absorbs only negligible amounts of water – unlike brick or stucco, which absorb water quite readily.

Why should I choose Wildwood composite cladding?

Fiberon Wildwood composite cladding provides the unrivaled beauty and warmth of wood combined with the durability of high-performance, low-maintenance composite materials. It provides a long-lasting, sustainable alternative to traditional wood cladding and offers a solution for projects that require the beauty of wood with long-term warranted performance.

What testing has Fiberon cladding passed?

Codes are constantly being updated and changed. For more information, contact our customer service reps.

Fiber Composites, LLC (dba Fiberon) is the first leading wood-alternative decking manufacturer to be issued both a Florida Product Approval number (#21959) and a Texas Department of Insurance Product Evaluation (TDI MC-18) for use of its products in rainscreen cladding applications. See all testing evaluations below:

• Performance Evaluation Report PER-17111
• Florida Product Approval Number #21959
  Meets Florida Building Code Test protocols for High Velocity Hurricane Zone (HVHZ)
  • TAS 201-94 Large and small missile test standard: Design Pressure +120.0/-120.0 psf
  • TAS 202-94 Uniform structural load standard: Design Pressure +120.0/-120.0 psf
  • TAS 203-94 Uniform cyclic pressure test standard: Design Pressure +120.0/-120.0 psf
• Texas Department of Insurance Product Evaluation (TDI-MC-18)
• NFPA 268 Standard Test Method for Determining Ignitability of Exterior Wall Assemblies Using a Radiant Heat Energy Source (PASSED)
• Approved for use in High Velocity Hurricane Zones (HVHZ)
• In TAS tests, Fiberon Wildwood composite cladding surpassed capabilities of fiber-cement and engineered wood claddings.

FLORIDA PRODUCT APPROVAL NUMBER

Set by the state of Florida for all construction trades. Products with this designation have been approved for use throughout Florida, including in Hurricane Zones. Specifiers should request the Product Approval page as evidence of approval. Once a product has been awarded a Florida product approval number, no state building commission can require additional testing, evaluation, or documentation. To learn more, visit https://www.floridabuilding.org

TEXAS DEPARTMENT OF INSURANCE PRODUCT EVALUATION

Approval means our product has been evaluated for compliance with the wind loads specified in the International Residential Code (IRC) and the International Building Code (IBC). To learn more, visit http://www.tdi.texas.gov

NFPA 268 Standard Test Method for Determining Ignitability of Exterior Wall Assemblies Using a Radiant Heat Energy Source. Used for code and other regulatory purposes, specification and design purposes, and research and development activities. Conducted under controlled laboratory conditions, this is a testing methodology to measure and describe the ignitability characteristics of exterior wall assemblies and their potential of contributing to fire growth. Fiberon cladding products meet the standard.

Where can I find Fiberon Wildwood composite cladding?

Contact customer support for additional information on samples and obtaining Wildwood composite cladding for your project.

What is AR?

Augmented reality (AR) is a composite view of a user's real environment superimposed with computer-generated imagery. Fiberon uses AR to all users to view Fiberon decking textured over real world surfaces, such as decking or siding.